Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Hospital Care

We are committed to providing the highest quality of military medicine while maintaining Soldier readiness programs. In practice, we promote the highest level of wholeness possible, which is achieved through prevention of illness, restoration of health, maintenance of health, the alleviation of suffering and the support of the dying process.

Contact Us

Hours

Monday-Friday
7 a.m. to 4:30 p.m.
Closed 1st & 3rd Friday afternoon

Phone

254-288-8070
254-286-8875 (fax)

Location

Carl R. Darnall Army Medical Center
590 Medical Center Road
Building 36065
Fort Hood, Texas 76544

Don't forget to keep your family's information up to date in DEERS!