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Patient Resources

Tricare Prime Remote

TRICARE Prime Remote (TPR) is a managed care option available in remote areas in the United States. By law, you can only use TPR if both your sponsor's home and work addresses are more than 50 miles (or one hour's drive time) from a military hospital or clinic.

CRDAMC Area of Responsibility:

The Carl R. Darnall Medical Center (CRDAMC) provides primary care to Active-Duty Service Members assigned to Fort Cavazos and Soldiers in the local area in transient status (Leave, TDY, etc) within CRDAMC’s Area of Responsibility.  Care extends to Tricare Prime Remote (TPR) Soldiers requiring specific assistance with military centric care and documentation that cannot be performed by their network civilian Primary Care Manager (PCM) such as physical examinations and physical profiles.

Soldier Responsibilities

TPR SMs must submit a profile packet before requesting services. A separate profile packet is required for each condition, and each packet must contain sufficient supporting medical documentation for the corresponding diagnosis. Additionally, the packet must be signed by the civilian medical provider rendering care. A Case Manager will organize a profile packet for provider review, and a decision will be made. The Case Manager may also schedule a face-to-face or virtual care appointment at the provider’s discretion. You can reach the Case Manager by email at: usarmy.cavazos.medcom-crdamc.mbx.tricare-prime-remote-program@health.mil, but please wait 48-72 hours before calling. Incorrect, incomplete, or unsigned profile packets will cause delays in care.

Physicals Commissioning, Retirement, and SHPE. (No PHAs) 

  1. Contact the Soldier Medical Readiness Clinic (SMRC) at 254-285-6232/6266 or send a message using the MHS Genesis Patient Portal to the SMRC inbox "USA Ft. Cavazos MIL Readiness Scheduling." 

Eligibility

Soldiers assigned to Tricare Prime Remote (TPR) who work in remote locations in any county within CRDAMC’s Area of Responsibility. If uncertain, refer to the Pick your MTF document to help you determine which MTF covers your assignment location. More information can be found at the AR Medical Management Center site: https://www.milsuite.mil/book/groups/ar-mmc.

TPR Services Provided

Medical Readiness Evaluations: Profiles and Convalescent Leave Extensions

  1. Packet must be completed and signed by your civilian medical provider.
  2. Obtain copies of your medical documentation related to your profiled condition only.
  3. Examples include, radiology, labs, progress notes, hospital discharge records and doctors’ notes.
  4. Submit packet and medical documentation following these instructions: MHS Genesis Patient Portal Walk Thru
  5. You will be contacted by the scheduling nurse for a virtual appointment with the Provider.

Fit for Duty Evaluations (Medical/Behavioral Health)

  1. Command Prepares a Fit for Duty Memo (Template)
  2. Submission by the Service Member are uploaded to MHSG MHS Genesis Patient Portal Walk Thru
  3. Command submissions to the following: usarmy.cavazos.medcom-crdamc.mbx.tricare-prime-remote-program@health.mil

PCS Documents

  1. DA 5118 – CONUS Reassignments or
  2. DA 4036 – OCONUS Medical and Dental
  3. Uploaded to MHSG MHS Genesis Patient Portal Walk Thru

Contacts

TRICARE East Region-Humana Military
1-800-444-5445
TRICARE East Region Website

TRICARE West Region-Health Net Federal Services
1-844-866-9378
TRICARE West Region Website

Don't forget to keep your family's information up to date in DEERS!