Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory Tests & Radiology

Medically necessary clinical diagnostic laboratory tests are ordered by a health care provider. Tests are done to help diagnose or rule out a suspected illness or condition. Preventive tests and screenings help to prevent, find, or manage a medical problem. An X-ray is an imaging test to look at the bones in your body.

Contact Us

Hours

Monday-Friday
7 a.m. to 4 p.m.

Phone

254-288-8888
800-305-6421

Online

You can make many appointments online.  Learn More 

Location

Carl R. Darnall Army Medical Center
590 Medical Center Road
​Building 36065
Fort Hood, Texas 76544

Don't forget to keep your family's information up to date in DEERS!