Pharmacy
We’re pleased to provide pharmacy services to all our patients. You can fill prescriptions at no cost from [our pharmacy/any of our pharmacy locations]. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Basic Core Formulary. Call us at 254-288-8800 to see if your drug is available. We provide up to a 90-day supply for most drugs.
Our Military Pharmacy Services
Our pharmacies process approximately 1 million prescriptions each year. Due to the high volume of pharmacy visitors, we recommend beneficiaries use the drop-off service for handwritten prescriptions, automated call-in refill service, and electronic prescription service to obtain medicine prescribed by an off post provider. Pharmacy patrons should also select the appropriate ticket on the queueing kiosk, and have the patient's ID card available when picking up prescriptions for family members 12 years and older (see FAQ for more details). We also recommend participating in the pharmacy messaging service to receive notification when your prescriptions are ready for pick-up.
Maintenance Drugs
Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol).All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to Active duty service members. Search the List of Maintenance Drugs to see if you have a prescription you should have transferred to be filled here at Carl R. Darnall Army Medical Center or via home delivery.
Transferring Prescriptions
If you have prescriptions at a TRICARE network pharmacy, you may transfer your prescriptions to our military pharmacy. Call the Express Scripts Member Choice center at 877-882-3335 to learn more about prescription transfers.
Basic Core Formulary
All military pharmacies have a Basic Core Formulary. The Basic Core Formulary is a list of drugs that are available at all full-service military pharmacies. Call us at 254-288-8800 to see if your drug is available.
Basic Core Formulary Search Tool
Use the Basic Core Formulary Search Tool to see if your drug is available at your military pharmacy. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Alternative drugs
To start your search, you’ll need to enter the brand or generic name of the drug.
Filling Prescriptions
CRDAMC pharmacies require patients to ACTIVATE their prescriptions in order for them to be filled. Prescriptions WILL NOT be automatically filled once your doctor has submitted them.
- New prescriptions - Patients can ACTIVATE their NEW electronic prescriptions by using the Q-Anywhere text messaging service (Simply text the phrase “Get in Line” to 855-812–6030 or scan the QR code below), calling the Pharmacy Call Center, or visiting the pharmacy in person. Please feel free to call us at 254-288-8800, if you have questions.
- Refills - Patients can refill their medications by calling the refill line calling the Refill Service Line 254-998-2601.
New Prescriptions
If your provider is located at our facility:
- Your doctor can send it to the pharmacy electronically
- You can turn in a paper prescription at the pharmacy
If your provider is a civilian TRICARE-authorized one, call our pharmacy at 254-288-8800 to see if your drug is available.
- If yes:
- Ask your provider to send the prescription electronically.
- Bring your paper prescription here to be filled
- If no:
- Fill your prescription using home delivery, or at a network pharmacy
Refills
It’s easy to refill your prescription at CRDAMC. If you’re a registered user on the MHS GENESIS Patient Portal, you may be able to order refills online. If not, call our pharmacy at 254-998-2601 to complete your refill.
Other Pharmacy Options
As a TRICARE beneficiary, you have other pharmacy options:
Prescription Costs
While there are no costs for prescriptions here at CRDAMC, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries:
Active duty service members have a $0 copayment for covered drugs at any pharmacy.
TRICARE Formulary
The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:
- See how much it costs and where you can get it filled · See if your prescription needs prior authorization
- Look up the medical necessity criteria
- Get the prior authorization and medical necessity forms for your prescription
Pharmacy Medication Info
Pharmacy Services
Pharmacy FAQ