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COVID-19 Vaccine Information 

*************ATTENTION BENEFICIARIES***************

for all DOD beneficiaries 16 years of age and older.  
Appointments can be booked 
online at tricareonline.com or  by calling 254.288.8888. 

PLEASE NOTE: Second dose appointments will not be available at tricareonline.com

 The appointment line is open  7 a.m. to 4 p.m. 


******We will administer the vaccine to these categories until we exhaust our supply.***** 

For more information, please visit https://www.facebook.com/CRDAMC

View and Download the Is It Your Time to Get the COVID-19 Vaccine Chart

COVID-19 vaccine & DoD Distribution:

  • The Food and Drug Administration (FDA) under Emergency Use Authorization has authorized the use of the Pfizer-BioNTech COVID-19 mRNA Vaccine that will be given in a two-dose series separated by 21 days. Vaccines from different manufacturers that may become available later will NOT be interchangeable. The vaccine recipient must receive the same vaccine for both doses. Talk to your provider to ensure you get the right dose at the right time.
  •  All vaccine recipients will be provided a copy of the CDC COVID-19 Vaccination Record Card after receipt of the vaccine. It is recommended that the second-dose appointment be made at the time of initial vaccinations, or instructions provided on procedures for second dose follow-up.
  • The Department of Defense (DoD) remains committed to protecting our Service members, civilian employees, and families; safeguarding our national security capabilities; and supporting the whole-of nation response to the pandemic. The end-state is that DoD is able to reduce the burden of COVID-19 disease in high-risk populations and simultaneously mitigate risk to military operations
  • Early in the COVID-19 vaccination program, there will be a limited supply of COVID-19 vaccine. Vaccination distribution prioritization within DoD will be consistent with data-driven CDC guidance for national prioritization.
  • Prioritized DoD personnel are highly encouraged to take the vaccine to protect their health, their families, their community, and lower the public health risks associated with the COVID-19 pandemic.
  • Vaccines authorized for emergency use (EUA) are offered on a voluntary basis.
  • If you are in need of other immunizations or have recently received other vaccines, be sure to tell your provider so they can determine when you can safely receive the COVID-19 vaccine.

Vaccine Priorities:

Getting the vaccine is voluntary, but all DoD personnel are encouraged to get it to protect their health, their families and their community. Early in the COVID-19 vaccination program, there will be a limited supply of COVID-19 vaccine(s) and vaccine distribution priorities will focus on:
  • Health care workers and emergency services personnel
  • Personnel performing activities associated with critical national capabilities
  • Select deploying individuals
  • Other critical and essential support
  • Individuals at the highest risk for developing severe illness from COVID-19

Vaccines will be offered to Madigan patients, including military family members and retirees as more vaccines are available and after prioritized groups and individuals have been vaccinated.


Vaccine Safety:

  • The Food and Drug Administration (FDA) under Emergency Use Authorization has authorized the use of a COVID-19 vaccine after careful and rigorous testing and trials.
  • None of the factors that contributed to the accelerated development of a COVID-19 vaccine imply that safety, scientific or ethical integrity are compromised, or that short-cuts have been made.
  • DoD has full confidence in the safety, and efficacy of vaccine(s) and transparency in the latest vaccine(s) information.


Emergency Use Authorizations (EUA):

  • Drugs and vaccines have to be approved by the Food and Drug Administration (FDA) to ensure that only safe and effective products are available to the American public. During public health emergencies, when there is good scientific reason to believe that a product is safe and is likely to treat or prevent disease, the FDA may authorize its use through an Emergency Use Authorization (EUA), even if definitive proof of the effectiveness of the drug or vaccine is not known. FDA pre-licensure approval is considered for treatment or prevention of diseases that are very serious.
  • In public health emergencies, such as a pandemic, the vaccine development process may be atypical. For example, during the COVID-19 pandemic, investments and partnerships by the U.S. government have prioritized development and distribution of the most promising vaccines that have met the FDA’s rigorous and science-based standards for quality, safety, and effectiveness.
  • COVID-19 vaccines are rigorously tested for safety and efficacy during the development process. The FDA then undertakes a comprehensive review of all accumulated safety and manufacturing data from the manufacturer to determine if it adequately ensures product quality and consistency before authorizing its use. 

         Source: FDA. Emergency Use Authorization for Vaccines Explained. https://www.fda.gov/vaccines-blood-biologics/vaccines/ emergency-use-authorization-vaccines-explained 




Are You Experiencing COVID-19 Symptoms?

There are several options for seeking care.  We are here to serve your medical needs 24 hours/day, 7 days/ week.

Respiratory Drive-Thru Clinic 

NOTE:  Respiratory Drive Thru will Close 21 May - COVID-19 Testing available at your primary care clinic

Respiratory Drive-Thru Clinic is in the parking garage adjacent to the Emergency Department.  Enter from the drive- thru clinic from corner the of Santa Fe Ave. and Wratten Drive.
Respiratory Drive-Thru is open to all TRICARE beneficiaries.  Please bring an ID card for all family members  ten years of age and older.  

Hours  (as of 30 NOV 20)
Monday - Friday
7 a.m. - 3 p.m.
Saturday & Sunday
Closed on Federal Holidays

Community Based Medical Homes

If you are enrolled to Copperas Cove Medical Home,  Harker Heights, Killeen Medical Home, or West Killeen Medical Home and are experiencing  mild to moderate symptoms  please contact Army Public Health Nursing hotline at (254) 553-6612 or Patient Appointment Service at (254) 288 - 8888  for assistance with  appointments.

Getting Care for COVID - 19 Symptoms After Duty Hours

TRICARE beneficiaries with COVID-19 symptoms should seek assistance at the CRDAMC Emergency Department. Call APHN COVID-19 hotline for assistance at  (254) 553- 6612. The CRDAMC APHN hotline is available 24 hours/day, 7 days/week.

Stay at home and call the MHS Nurse Advice Line. A registered nurse will help assess your symptoms. If needed,  the MHS nurse will coordinate care with a healthcare provider. The MHS Nurse Advice Line is available 24 hours/day, 7 days/week.
Call 1-800-TRICARE (874-2273), Option 1


Contact Us


Local: (254)  288 - 8888
Toll-free: 1-800-305-6421

You can also make many appointments on line.  Learn More 

Walk -Ins and Same Day Appointments (Primary Care QUiC Clinic)

All CRDAMC primary care clinics  offer walk-in and same=day appointments.
Contact the Patient Appointment Services at 254-288-8888 for assistance.

MHS Nurse Advice Line: Call 1-800-TRICARE, Option 1 to talk to a nurse who can answer health-related questions, help you find a doctor and schedule appointments.

After Hours Care: Go to the Emergency Room at CRDAMC or call the Nurse Advice Line 800-874-2273 option 1 for additional instructions.

In Case of an Emergency: The Emergency Department is open 24 hours daily and located on the west end of the Medical Center. If you have an emergency, go to the nearest emergency room or call 911. To learn more, visit www.tricare.mil/emergency.

Thomas Moore Health Clinic Hours

Monday - Friday 
6:30 a.m. - 2 p.m.
Closed on  Weekends, Training, and Federal Holidays

Don't forget to keep your family's information up-to-date in DEERS.