FORT CAVAZOS, Texas – The Department of Defense has fully transitioned to MHS GENESIS, the new electronic health record system, along with its MHS GENESIS Patient Portal MHS GENESIS Patient Portal. As a result, the TRICARE Online (TOL) Patient Portal will be decommissioned on April 1.
To keep a complete personal record of your medical history, you must log in to the TOL Patient Portal and download your records before April 1.
What This Means for You

• Loss of Access to Legacy Health Records: After April 1, you will no longer be able to access electronic health records stored in the TOL Patient Portal.
• Providers Still Have Access: Your healthcare provider will still be able to view your records for continued care.
• Download Your Records Before April 1: If you want a personal copy of your legacy electronic health records, you must download them before the TOL Patient Portal is decommissioned.
• No Impact on VA Disability Claims: The transition to MHS GENESIS will not affect your ability to file disability claims with the Department of Veterans Affairs (VA).
• Requesting Health Records: After April 1, you can still obtain copies of your records from any military hospital or clinic.

How to Download Your Records

• Use the TOL Patient Portal Blue Button TRICARE Online Patient Portal to download your legacy electronic health records before April 1.
• Access TOL with the same DS Logon ID and password used for MHS GENESIS.
• You can only download records from the past 30 years from the date you log in.

Understanding Your Records

• TOL records reflect care received when your military hospital or clinic used the previous electronic health record system.
• MHS GENESIS records only include care documented after your facility transitioned to the new system.
• If you moved between duty stations during the transition, your records may be split between TOL and MHS GENESIS.

For more information or to get started, visit the TOL Patient Portal TRICARE Online Patient Portal .