Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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CRDAMC PAO

June 20, 2025

Carl R. Darnall Army Medical Center Welcomes New Commander in Change of Command Ceremony

FORT HOOD, Texas — Carl R. Darnall Army Medical Center (CRDAMC) marked a significant leadership transition on June 18, as Col. Mark L. Jacques assumed command from Col. Garrick L. Cramer during a formal change of command ceremony held in the hospital atrium. Brig. Gen. Yolonda “YR” Summons, commander of Medical Readiness Command, West and Defense Health Network West served as the reviewing officer and led the ceremony. She extended gratitude to the distinguished guests, family members, CRDAMC staff, and visitors for attending, and commended the team for hosting another exceptional event.

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