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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

News | Dec. 7, 2023

MEDCoE CSM visits CRDAMC senior noncommissioned officers

By Rodney Jackson, CRDAMC Public Affairs

FORT CAVAZOS, Texas – Command Sgt. Maj. Victor Laragione, senior enlisted advisor, U.S Army Medical Center of Excellence, visited Carl R. Darnall Army Medical Center senior NCOs for a professional development and question-and-answer session about Army Medicine and how they can help promote better training for Soldiers at their duty stations Dec. 7.
Laragaione reemphasized that the MEDCoE was there for them to train, teach, and develop Soldiers and for the senior noncommissioned officers to reach out with input to help make the change and adjustments that they see are needed in the field for the future of Army medicine.
The MEDCoE mission is to develop leaders, drive change, and synchronize Army Medicine′s doctrine, organization, training, materiel, leadership and education, personnel, facilities and policy domains in order to enable the Joint Force to win the Nation′s wars.
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