The health and safety of patients and staff is our highest priority. In compliance with Federal and local COVID-19 safety measures, modifications to pharmacy processes and operations may occur to protect our patients and staff from the spread of COVID-19. Please feel free to contact our team at 254-288-8800, for more information on procedures or to discuss concerns.
Mandatory Prescription Drop-Off
CRDAMC Main Outpatient Pharmacy and Clear Creek PX Pharmacy have implemented a mandatory drop-off process. Patients must drop-off all prescriptions for processing. Patients receive a notification when medications or medical supplies are ready for pick-up. If you have not received any information within 24 hours, please contact the pharmacy location for assistance. Soldier-Centered Medical Homes, Community-Based Medical Homes, and the Pediatric Pharmacy are not affected by the mandatory drop-off requirement.
Time Saving Tips for Picking- up Prescriptions during the COVID-19 pandemic and beyond
- Activate Your Electronic Prescriptions -- prescriptions electronically sent to the CRDAMC Pharmacy system from off post providers, must be activated by telephone. If your off post provider sent an electronic prescription, please call Clear Creek PX Pharmacy at (254) 618-7024.
- Use Automated Refill Request Systems - refills can be requested 24 hours day, 7 days/week using TRICARE Online Patient Portal or by phone at (254) 288-8911.
- Bring ID Card - you can pick up prescriptions for family members, but remember to bring their ID card.