Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:
• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
• Provide advocacy, support, and education
• Reduce burden and streamline appropriate utilization of care
• Partner with members of your healthcare team to assist in coordination of your healthcare needs
• Monitoring for progress and desired outcomes

Contact Us

Phone Number(s)

Community Based Medical Homes
Copperas Cove             
Harker Heights              
Temp # (254) 245-4681 or (254) 535-4563
West Killeen                  
Soldier Centered Medical Homes
Bennett  Health Clinic                       
Monroe Clinic                
Russell Collier               
Thomas Moore             
TMC 12                         
(254) 285-6803 or (254) 286-7311

Specialty Clinics
Behavioral Health         
(254) 553-3630 or (254) 553-3623
Family Medicine           
Internal Med                 
Pain Management
(254) 288-8931 or (254) 553-0400
Pediatric Clinic               
TBI Clinic                      
(254) 287-7281 or (254) 287-8179

CRDAMC  Emergency Department

Building 36065
Santa Fe Avenue
Fort Hood, Texas 76544


See clinic page
Closed Weekends & Federal Holidays
Don't forget to keep your family's information up-to-date in DEERS.